Last Updated: 09-12-2025

Who We Are

Elite Edge Biotech (“we,” “us,” or “our”) operates the website EliteEdgeBiotech.com (the “Site”). We supply premium-grade, research-use-only peptides intended exclusively for laboratory, scientific, and non-clinical research applications.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our Site.

Information We Collect

1. Personal Identification Information

We may collect personal information when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support
  • Submit forms or interact with our services

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment information (processed securely by third-party processors; we do not store full credit card numbers)

2. Non-Personal Identification Information

We automatically collect certain technical and usage information such as:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited and time spent
  • Referring website
  • General geographic location (non-precise)
  • Usage patterns and site interaction data

This helps us improve Site performance and user experience.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies for:

  • Essential site functionality
  • User authentication
  • Analytics (Google Analytics)
  • Shopping cart performance
  • Email marketing tracking (Klaviyo)

You may disable cookies in your browser, but some Site features may not function properly.

Types of Cookies Used

  • Essential Cookies – Required for the Site to operate
  • Analytics Cookies – Google Analytics tracking
  • Preference Cookies – Save login or cart preferences
  • Marketing Cookies – Klaviyo browsing and email analytics

How We Use Your Information

✔ Providing & Maintaining Services

  • Processing and fulfilling orders
  • Managing customer accounts
  • Providing customer support

✔ Improving User Experience

We analyze user behavior to enhance navigation, features, and overall performance.

✔ Improving Products & Services

Feedback and analytics help us enhance product quality and service delivery.

✔ Processing Payments

Information is used solely to complete secure payment transactions through trusted third-party processors.

✔ Sending Communications

We may send:

  • Order confirmations
  • Shipping updates
  • Support responses
  • Promotional emails (opt-out available)

How We Protect Your Data

We implement strong security measures, including:

  • 256-bit SSL encryption
  • PCI-compliant payment gateways
  • Restricted-access systems
  • Firewalls and malware protection

While no system is 100% secure, we follow industry best practices to safeguard your information.

Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data with trusted service providers who assist in operating our business, such as:

  • WooCommerce (store platform)
  • Hostinger (website hosting)
  • Payment processors (e.g., Credit Card, Cash App, Zelle)
  • Shipping carriers (USPS, FedEx)
  • Klaviyo (email marketing & analytics)
  • Google Analytics (traffic insights)
  • Facebook Pixel (Analytics)
  • Reddit Pixel (Analytics)

All third-party partners are required to maintain confidentiality and use data only for operational purposes.

We may also disclose information:

  • To comply with legal requirements
  • To prevent fraud or security threats
  • During business transfers (e.g., merger or acquisition)

Data Retention

We retain information only as long as necessary for:

Account Information: Retained as long as the account remains active.
Legal Compliance: Retained as needed to meet legal obligations or resolve disputes.

Data no longer required is securely deleted or anonymized.

Your Rights and Choices

Access and Update: You have the right to access and update your personal information by logging into your account or contacting us.
Data Portability: Request a copy of your personal data in a structured format.
Deletion: Request deletion of your personal data, except data we are required to keep for legal, administrative, or security purposes.
Opt-Out of Marketing: You may opt out of marketing communications at any time by following unsubscribe links or contacting us directly.

You may update personal details through your account or by contacting us.

Some information may need to be retained for legal or operational purposes.

Age Restrictions / Children’s Privacy

Our Site is not intended for individuals under 21 years of age.

If we discover that data has been collected from a person who does not meet these age requirements, we will promptly delete it.

Research Use Only

Elite Edge Biotech supplies research-use-only peptides. Our products are NOT intended for:

  • Medical or diagnostic procedures
  • Therapeutic applications
  • Veterinary use

We do not collect or process any health-related personal data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top indicates the latest revision.

Continued use of the Site constitutes acceptance of these updates.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Contact Form: https://eliteedgebiotech.com/contact

Email: info@eliteedgebiotech.com
Phone: (800) 975-6951
Address: 1350 Freeport Blvd 104
Sparks, NV 89431
United States

Customer Service Hours:
Monday to Friday — 9:00 AM to 10:00 PM PST
The customer service replies within 12-24 hours during working days